Meet the moderator of the #hcsm chat
So, who is behind the popular Healthcare Social Media (#hcsm) chat? It’s Dana Lewis, a senior at the University of Alabama. In this interview, she explains how she got interested in social media and healthcare. Her biggest challenge in moderating the Twitter chat is dealing with spammers—companies who tweet about their product, service and clients. “We started as a single conversation, but #hcsm has grown into a community and I am sensitive to protecting it from those who want to ‘monetize the ROI’ of their Sunday evenings."